Terms and Conditions
General Terms and Conditions (GTC)
1. Provider
This website and the associated online shop are operated by:
Motorrad Venture MV GmbH
Am Schlag 1b
35580 Wetzlar
Germany
Represented by: Louis Beurdeley
Phone: +49 170 447 59 45
Email: order@motorradventure.eu
Commercial register: Wetzlar District Court, HRB 7265
Tax number: 020 239 82650
VAT ID No.: DE31138390
EORI: DE819693350780086
WEEE Reg. No.: DE24842856
Store, warehouse, pickups, and returns:
Motorrad Venture MV GmbH
Heidestraße 8
35625 Hüttenberg
Germany
2. Scope
These General Terms and Conditions apply to all orders, deliveries, and contracts concluded via our online shop.
Consumers within the meaning of these terms and conditions are natural persons according to § 13 BGB.
Entrepreneurs are natural or legal persons or legally capable partnerships according to § 14 BGB.
3. Conclusion of Contract
The presentation of our products in the online shop does not constitute a legally binding offer.
By clicking the Buy Now button, you make a binding offer to conclude a purchase contract.
The purchase contract is only concluded by our order confirmation via email or by shipping the goods.
The order confirmation does not yet constitute acceptance of the offer.
The contract language is exclusively German.
4. Prices and Payment
All prices include the statutory value-added tax.
Additional shipping costs incurred will be shown separately during the ordering process.
Only the payment methods offered at checkout apply.
Companies wishing a tax-free intra-community delivery should contact us before ordering so that the legal requirements can be checked.
5. Delivery
Delivery is made to the delivery address provided by the customer.
Depending on the destination country and shipping method, shipping is carried out mainly with DPD, DHL, or an equivalent shipping service provider.
Delivery times are to be understood as approximate indications.
If delivery delays occur, especially due to force majeure, official measures, customs clearance, or delivery problems of our suppliers, we will inform the customer immediately.
Partial deliveries are permitted as long as they are reasonable for the customer.
6. Retention of Title
The delivered goods remain the property of Motorrad Venture MV GmbH until full payment is made.
7. Cancellation, Returns, and Size Exchanges
Consumers have the statutory right of withdrawal of 14 days.
The full cancellation policy as well as the sample cancellation form are available on our website.
As far as legally permitted, the customer bears the direct costs of the return shipment.
Please return the goods complete, carefully packed, and preferably in the original packaging.
The customer is only liable for a loss in value of the goods if this is due to handling that was not necessary to examine the condition, properties, and functioning of the goods (§ 357 para. 7 BGB).
Size Exchange
If you only need a different size, we are happy to assist you within the scope of our voluntary exchange service.
Please contact us in advance by email for this.
If Motorrad Venture voluntarily covers the shipping costs of a size exchange and the purchase is then fully withdrawn, we reserve the right to deduct the actual shipping costs incurred from the refund, insofar as this is legally permissible.
Exclusion of the Right of Withdrawal
The right of withdrawal does not apply, in particular, to goods
which have been made according to customer specifications,
which are clearly tailored to personal needs,
which are delivered sealed and are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
The respective exclusions also result from the statutory provisions.
8. Warranty
The statutory warranty rights apply.
The statutory warranty period for consumers is two years from delivery of the goods.
Excluded from the warranty are damages resulting from normal wear and tear, improper use, or external influences.
9. Manufacturer Warranties
If a manufacturer’s warranty exists for individual products, its scope and conditions are exclusively derived from the warranty declarations of the respective manufacturer.
Statutory warranty rights remain unaffected.
10. Liability
We are fully liable in cases of intent and gross negligence as well as for damages resulting from injury to life, body, or health.
In cases of simple negligence, we are only liable for the breach of essential contractual obligations.
In this case, liability is limited to the typical, foreseeable damage under the contract.
Liability under the Product Liability Act remains unaffected.
11. Data Protection
Information on the processing of personal data can be found in our privacy policy on our website.
12. Dispute Resolution
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
13. Applicable Law
The law of the Federal Republic of Germany applies, excluding the UN Sales Convention.
For consumers, this choice of law applies only insofar as mandatory consumer protection regulations of the state of their habitual residence are not excluded.
If the customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from the contractual relationship is Wetzlar.
This is a courtesy translation. In the event of any discrepancy or inconsistency, the German version shall prevail.