Terms and Conditions

Terms and Conditions

1. Supplier Information

Motorrad Venture MV GmbH

Am Schlag 1b

35580 Wetzlar

Germany

Store, warehouse & returns:

Motorrad Venture MV GmbH

Heidestraße 8

35625 Hüttenberg

Germany

Email: order@motorradventure.eu

Commercial Register: Amtsgericht Wetzlar, HRB 7265

VAT ID: DE 311 383 590

Tax No.: 020 239 82650

EORI: DE 8196 9335 0780 086

WEEE Reg. No.: DE 24842856

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2. Scope

These Terms apply to all purchases made through our online shop.

A consumer is any natural person acting for purposes outside their trade or profession.

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3. Contract Formation

Product listings do not constitute binding offers.

By clicking “Buy Now” you submit a binding purchase offer.

The contract is formed when we confirm the order or dispatch the goods.

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4. Prices and Payment

All prices include applicable VAT.

Shipping costs are displayed during checkout.

Payment is made using the methods offered in the shop.

Businesses requesting intra-EU VAT-exempt supply must contact us prior to ordering.

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5. Delivery

Delivery is made to the address provided at checkout.

Shipping is carried out via DPD or DHL.

Delivery times are stated on the website.

Partial deliveries may be made where reasonable.

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6. Retention of Title

Goods remain our property until full payment is made.

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7. Withdrawal, Returns and Exchanges

Consumers have a 14-day right of withdrawal.

Return shipping costs are borne by the customer.

Goods must be returned unused, complete and in their original packaging.

We may deduct compensation for loss in value caused by unnecessary handling.

Size Exchanges: In cases of size exchange only, we will cover the shipping costs.

Please contact us by email after receiving the goods.

In the event of shipments, returns, or size exchanges paid for by Motorrad Venture MV GmbH, and a subsequent cancellation of the order, the shipping costs incurred for these exchanges will be charged to the customer as a flat fee at the time of the purchase price refund.

Hygiene and Safety Exceptions

Under Section 312g (2) No. 3 BGB and Article 16(e) Directive 2011/83/EU, the right of withdrawal does not apply to sealed goods unsuitable for return for reasons of health protection or hygiene, once the seal of the box has been broken.

This includes, but is not limited to:

• Underwear and base layers once opened or tried on

• Sealed bottles and containers once opened

• Motorcycle helmets once visor film has been removed or the helmet has been worn or tried

As long as the seal is intact and no fitting has taken place, the withdrawal right remains applicable.

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8. Warranty

Statutory warranty rights apply (24 months for consumers).

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9. Guarantees

Additional manufacturer warranties apply only where explicitly stated.

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10. Liability

We are liable for intent, gross negligence, and injury to life, body or health.

For ordinary negligence, liability is limited to essential contractual obligations.

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11. Data Protection

Our Privacy Policy is available at: https://www.motorradventure.shop/policies/privacy-policy

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12. Dispute Resolution

EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/

We do not participate in consumer mediation procedures.

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13. Governing Law

German law applies.

Mandatory consumer protections of the country of residence remain unaffected.

Exclusive place of jurisdiction for commercial clients is Wetzlar.

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